PLEASE REVIEW OUR SHIPPING & REFUNDS POLICIES BELOW

Thank you for choosing PuffPow! Our customer support team is available to assist you with any questions or concerns regarding returns. Your satisfaction is our top priority.


WHAT IS YOUR REFUND POLICY? We offer a 30-day money back guarantee on all products. If you are not completely satisfied with your purchase, please contact our customer support team within 30 days of receiving your order to start the refund process.

HOW DO I GET A REFUND? To receive a refund, please contact our customer support team or fill out the contact form. Once we receive the returned item, we will process your refund within 3-5 business days. Please allow 7-10 business days for banking transactions to be complete.

CAN I REQUEST A REFUND? Yes, you can request a refund for your order. If you are not satisfied with your purchase, please contat our customer support team within 30 days of receiving your purchase to begin the refund process.

HOW MUCH TIME WILL I HAVE TO REQUEST A REFUND? You have 30 days to make a claim. Please contact us within 30 days of receiving your order.